Terms

TERMS AND CONDITIONS

The following General Terms and Conditions of Sale concern the offer and sale of products on the website http://simplyexquisiteinteriors.com, owned and maintained by Simply Exquisite Interiors, 10 Councilman Circular, 240 Seventh Ave., Barataria, Trinidad, West Indies. Requests for information should be made to

ORDERING

The Simply Exquisite Interiors online store is open 24 hours a day. The website might temporarily be down at times for maintenance. You must be 18 years old, and have a valid credit card to shop on our website. If you are not yet 18 years old, you can have an adult make the order for you.

How to order

Find the product you like and choose your desired size, color or finish. Then click “ADD TO CART”. In the shopping bag you have to apply that you agree with our terms and conditions and then you can click on the “CHECKOUT” button at the bottom of the page when desired products are in the shopping cart.

Continue through the checkout process, and chose either:

1) to fill in your details; name, shipping address etc. or

2) create a customer account for future use.

You can check the products and total amount during check out.

Click “CONTINUE TO SHIPPING METHOD” when you have filled in all the information.

Then check if your shipping address is correct. Choose your shipping method and click “CONTINUE TO PAYMENT METHOD”.

When you have entered your credit card information and clicked on the “COMPLETE ORDER” button, you have made a binding offer for the purchase of the items you have chosen.

At this stage your order is still subject to our acceptance. When we have accepted your order, we will obtain an authorization from your credit card company for the amount on the order. We are not withdrawing money from your card at this stage, but the amount might be reserved on your account. This is a normal process with banks and credit card companies. If your credit card is not authorized, your order will not be processed further, and we will contact you by e-mail with further information.

Directly after you have placed your order, you will receive a confirmation e-mail including the terms and conditions for your order.

When we ship your order, your credit card will be charged.

SECURE PAYMENT

We accept:  All major credit and debit card payments through PayPal payment gateway.

No credit card fees are charged by us. Please note that it is not possible for us to charge a higher amount than the one approved by you. Payment is processed via PayPal through an approved and certified secure payment solution.

All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delays or non-delivery of merchandise.

SHIPPING AND DELIVERY

We ship internationally.  We ship to most countries within the European Union (EU). The shipping charge depends on your delivery country and your purchase amount.  If your items are in stock your order is normally shipped from our warehouse within 1-2 business days form receiving your order.

Shipping prices

Delivery prices depends on which country we ship to.

All orders are shipped with UPS, FedEx or Postal Service. You will receive an e-mail with shipping information when your package is on the way. All orders are shipped from our warehouse in East Trinidad, Arima.

Additional Shipping & Handling Charges

Additional shipping and handling charges may apply to items that are large, bulky or require special packaging. The additional shipping and handling amount, if applicable, will appear on product detail pages and at checkout.

Additional Shipping & Handling Charges and Availability

There are no shipping or handling charges for online orders that are picked up in store. Please call Customer Care at
1-868-498-8121 if you have any questions regarding the availability of your items.

UPS Standard Shipping

You can usually expect delivery within 3-7 business days from order date (business days are Monday-Friday, excluding holidays). You’ll receive an email with tracking information when your order is shipped.

Your shipping charges will be calculated and view-able at checkout.

Some oversized items may not be available for delivery to Alaska and Hawaii.

48 Contiguous United States

Quick Ship via UPS

Quick Ship Via UPS delivery offers faster delivery. Charges are based on your order’s total value. Your shipping charges will be calculated and view-able at checkout.

CANCELLATION

It is possible to cancel your order if it has not yet been shipped from our warehouse. Normally orders are sent 1-2 business days after you place the order. For cancellations, contact us immediately, and we will try to help you.

RETURNS

You may change your mind within 5 days of receiving your item(s). You have to notify us before the 5 days if you want to return your order. Please send us an email at and make sure to include your full name and order number on a note in the package when you return the item.

Where applicable we will give you a full refund of the purchase price. The refund will be paid back to the credit card used to pay for the order within 14 days of receiving the notification or the withdrawal form attached with your received product package. However, the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.

The shipping expenses for returning an order are not covered by us, and must be paid by you, and must also be arranged by yourself. Please note that the items have to be shipped directly to us, and not at a drop-off/collection point.

The items are your responsibility until they reach our warehouse. Please make sure you pack the return with the same care and materials or similar materials for export safely to prevent any damage to the products.  Please keep receipts and tracking numbers as proof of sending the items back.

Items sent C.O.D. (Cash on Delivery) will not be received. Please refer to the instructions above for the accepted way to make a return.

All sales are final on merchandise purchase “as-is” or with a “damage” discount indicated.

How to return an item:

Notify us within 5 days that you want to return something.

Send your items back to us within 10 days from your notification.

Note down your full name and order number, and send it along with the items you want to return.

The return shipment cost must be paid by you (the customer), and Is not covered by Simply Exquisite Interiors.

You will receive your refund within 14 days after we receive the notification or the model withdrawal form. However, the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.

If the items are not received in the same condition as you received it, a deduction can be made in your refund similar to the decrease of the value of the items.

Our return address is:

Simply Exquisite Interiors

10 Councilman Circular

240 Seventh Avenue

Barataria, Trinidad,

West Indies

Mark Package:    RETURN

Return shipping costs:

The return shipment cost must be paid by you (the customer), and is not covered by Simply Exquisite Interiors.

REFUNDS

The refund will be paid back to the credit card used to pay for the order within 14 days of receiving the notification or the model withdrawal form. However, the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.

Please note that a full refund on the cost of the item cannot be given if:

You have actually used the products for its purpose. (E.g. use of table and count service is defaced, strained, scratched, chipped, broken, etc.)

The item has been damaged while they were in your custody (e.g. during transportation)

You have handled the items in other ways than you normally would in offline store for examining the nature of the type of item and its features.

DEFECT PRODUCTS

We want all our customers to receive high quality products. For this reason, all of our products are subjected to a vigorous quality check process before leaving our warehouse for delivery to our customers. If there is something wrong with the manufacturing quality of the product you have received, please contact Customer Care immediately at 1-868-498-8121 or email your concerns to: 

If you send us an e-mail, please include as many details as possible including your order number as well as some pictures showing the defect of the product purchased.

In this event the product may be returned for a refund.

TRADEMARK AND COPYRIGHT

All product designs, product names and content included on this website are protected by international copyright and trademark laws. You are not permitted to use any product designs, product names or trademarks presented on this site without prior written consent from Simply Exquisite Interiors. These terms and conditions are subject to the laws of Trinidad & Tobago and any dispute related to this website, its services or these terms and conditions shall be settled by the courts of Trinidad & Tobago.

PRIVACY POLICY

Effective Date: This Privacy Policy was last revised on April 01, 2018

Your privacy is very important to us. We respect your privacy and we will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party. Our privacy policy follows these principles:

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential and is treated in accordance with consumer and data protection legislation.

If you place an order with us, we request certain personal information. You must provide contact information (such as name, e-mail and delivery address) and financial information (such as credit/debit card number, expiration date and the three-digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use this information to contact you. Your telephone number is required for shipping purposes – in case the courier needs to contact you regarding the delivery.

We use third party web beacons (Google Analytics) from Google to help analyze where visitors go and what they do while visiting our website.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here on our website.

USE OF COOKIES

Cookies are needed to get the website to work, and for you to have a good shopping experience. Cookies help us to know a little bit about how you use our website, and this improves the browsing experience both for you and others. The cookies used on this site are primarily used for traffic measurement and to improve the content of the website. If you continue to browse on this website, you accept the use of cookies.

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our website if you do so.

CONTENT DISCLAIMER

Simply Exquisite Interiors strives to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be held liable for these errors or changes and neither Simply Exquisite Interiors, nor any employee or representative of Simply Exquisite Interiors can be held liable for damages arising from the use of this website or the products sold here.